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physalian · 3 months ago

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IngramSpark: Good or Nah?

I decided to work with them last minute to set my book up for success, and, in case they screwed me over, I could hate them in a properly informed manner.

So!

IngramSpark (IGS) vs. Amazon (KDP) so far: A detailed comparison.

Spoiler Alert: FUCK INGRAMSPARK

Alrighty these are two proof copies (author copies) of the exact same book made with the exact same PDFs. IGS is on the left in all pics.

Stuff to note:

The IGS copy is slightly greener, the purple is less vibrant. KDP made the exact colors I painted this with in photoshop.

The KDP book is slightly thicker and while the spine print is slightly off center, the front cover is perfectly centered. Compare both of the lower moons on the right side and it's very obvious that IGS cut theirs incorrectly. It's cut incorrectly because their paper is thinner, thus needing a slightly narrower print PDF (which isn't something they would tell you).

KDP is slightly thicker because they used thicker paper. Theirs is less polished creme, you can feel more of a grain of the pages, but because they're thicker, they're less transparent. I can read straight through to not only the back of the title page, but straight onto the next piece of paper for the IGS copy, and theirs cost more to print.

KDP shipped in lighter packaging, which meant my copy got a little banged up as opposed to the cardboard coffin the IGS book was in. Pick your poison.

KDP

PROS

A breeze to work with in most areas. I did not need to use customer service, so I can’t comment on that, but I’ve heard it’s superior to IGS in every way. They do have a community chat that I have used when confused (more below) and pages upon pages of how-to resources.

Simple user interface, very easy to click through all the set-up menus and not once did it freeze or crash on me (more below).

Did not use their formatter or cover generator, I used Adobe and did my own so I can’t comment on their quality.

Their “print previewer” was fantastic. I could click through the whole book and they explained very thoroughly where some issues were and what I should look out for and they let me use my own files without issue instead of having to build them in the platform.

Their royalty rate is the best you can get in this industry, because they’re not selling to anyone but themselves so there’s no middle man taking a cut of the profit.

Print quality of the book itself is fantastic. Only thing I miss is the ability to emboss, but no print-on-demand company does that as far as I’m aware. The colors were an exact match to my design in Adobe, I have no complaints.

Instant reports and near-live report refreshes for ebooks. Print copies don’t register on reports until the book ships, but Amazon prints and ships within ~2 days.

Because it’s Amazon, even though proof copies aren’t applicable with Prime, my copy still got here in 5 days including print time. My print copy totaled the print cost plus $3 in standard shipping that I could have rushed.

It did get a little banged up on the bottom but I think that was during shipping not at the printing press.

If you’re really strapped for cash, they do offer free ISBNs *but these are KDP only ISBNs, you don’t own them, and they are non transferable between vendors and POD companies. Bite the bullet and just save up for your own ISBNs and buy them in bulk if you can and you plan on publishing at least 2 books in your lifetime (like a paperback and hardcover of the same book, even).

After I submitted my ebook for preorder, I kept finding little details to fix and lines I wasn’t happy with that got nixed at the 11th hour. Updating this was seamless and free and the updated versions were processed within 6 hours or so. Amazon did not lock in the files to the date the preorders were set like IngramSpark would have.

CONS

They still don’t have paperback preorder, but they do have a feature where you can submit for a future release, which is just giving your files over to go live on a set date. Thing is: When you get to the end of the setup, there’s a button that says something like “submit for publication” which does not actually mean “move your publication date to right now” like I thought. So I missed my paperback date by 2 days.

Their proof copy has that annoying grey “Not for Resale” stripe across the cover so it looks wonky in marketing images.

They have a “cover art size calculator” feature, which did not line up with the actual file size I needed come submission time, off by a few millimeters. Which meant resizing in Photoshop and it was incredibly annoying and tedious.

Upon finally hitting the “publish” button Amazon flagged my book and told me to fix the highlighted errors. Well there were no highlighted errors, and said error(s) could be anywhere across four pages of details. I had to consult the community notes to figure out what they were talking about (it was an ISBN issue) which was quite annoying.

IGS

PROS

Well-known as the best print-on-demand (POD) company with the widest reach, including Amazon, for expanded distribution. (NOT IN MY EXPERIENCE)

Also well-known as the highest quality self-publish paperback, that still doesn’t do embossing. (NOT IN MY EXPERIENCE)

They do paperback preorders (which I did not participate in).

Integrates flawlessly with libraries and retailers that Amazon won’t do (which is about its only claim to superiority). My book was searchable on Barnes & Noble within 48 hours.

IGS, like KDP, has free ISBNs (US only), with the exact same non-transferable issue. However, because they integrate across all sellers, Amazon included, if you only intend to work with them, you’ve reached every market anyway.

CONS

Their royalty rate sucks ass. I had to price my book $1 higher through IGS because I was literally at a deficit with all the printing costs and vendor discounts (so if you want my book for slightly cheaper, buy it through Amazon). Through IGS, I think I’m making about $1 in royalties, when all is said and done. And I’ve heard, shockingly, that that’s pretty good.

I didn’t try to use their customer service because I know it’s notoriously terrible. But it would have been helpful when their website crashed.

Their website crashed on me three times when trying to upload my files. Before it crashed, their “submit files” button simply did not work, so I had to go the roundabout way through their formatter and cover wizard (which I didn’t like) which then told me my 300DPI cover art was too small. The exact same file I submitted and had in my hands at perfect resolution to Amazon. It took almost 2 hours of running around in circles on their site to essentially start from scratch to get this up and running—and I did all of this with polished files from the get go because I knew revisions would be tedious. Can’t imagine the hassle if you aren’t ready to go immediately (this is why I didn't do a preorder with them).

I have heard that if you make changes to your files, they don’t go into effect until the next month, meaning if you have typos, and anyone buys your book before the next calendar month despite you fixing them in the system, that person is still buying the old version. I have also heard that generating reports is not seamless. After 60 days, revisions also cost you $25 a pop (KDP is free).

If you submit pre-made PDFs for your manuscript and cover (as in, you don’t format or generate them within their system) they do not have an instant previewer. Mine took 48 hours to deliver a link, when that shit should be automated and instantaneous and should allow me to use my own files.

IGS does not have Amazon’s monopoly on shipping, so to get my book here at all quickly, it cost me almost $20, rush fees applied for only 1 day faster than Amazon did. “Quickly,” being I ordered the proof on the 24th, and it won’t get here until the 28th. Meaning, that if you’re not paying rush fees, you’d have to wait longer.

They can be quite confusing with revisions during the preorder process. Per their website, they can begin printing your book “generally” 30 days before go-live. Which means someone who preordered your book on the 3rd gets the version of the book that was available on the 3rd, even if you update it on the 5th, because they print those immediately, even if the book’s official release date of the 30th hasn’t passed. You’d pretty much have to be completely done with revisions before setting up for preorder with them to be absolutely sure, which means wasted time. I don’t know why they don’t just queue up the books to be printed on a hard deadline a few days before release.

So. While I hate that Amazon has a monopoly, about the only thing IGS has going for it is their expanded distribution when everything about their business, from their platform to their user experience to the actual quality of books is at best dead even with KDP, but in my experience with my best foot forward, IGS annoyingly inferior.

I don’t think they’ll remain the “best POD company” for very much longer. I did not do hardcover for ENNS as of this post so I can’t comment on either service’s print quality, only what I’ve seen in other reviews. Some people like the jacket-less print-on-the-cardboard look (Amazon), some people (me) like the jacket, if only so I can use it as a bookmark.

*I wrote the above paragraphs before getting my proof copy from IGS and fucking hell they're not even competent at printing

It is also a massive waste of paper and shipping resources to have to print multiple versions of proof copies fixing errors outside of my control. My proof copy from KDP is perfect. IGS? Nope! But they wouldn't let me properly preview it so I had no idea this would happen.

Even as a consumer who might hate the idea of giving Amazon more money, there’s an argument to consider: I totally understand the desire to keep brick and mortar stores afloat and I don’t want Amazon’s monopoly on the market to grow even larger. However, Amazon makes sure that you’re making more than pocket change on your book, unless you jack up the prices for readers on the back end so the whole thing costs more all the way down the pipeline. I refused to do this.

That deficit that forced me to price ENNS even $1 higher than Amazon really bothers me with IngramSpark. That deficit exists because of a higher print cost and a 55% discount given to vendors so they can still make their cut of profit from stocking your book. IngramSpark had me sit through a whole video saying “if you don’t do this no one will stock your book” while saying you could go as low as 54% but that might scare off vendors.

In essence, at this time, KDP makes sure that you, the creator, make money. IGS makes sure that they and the businesses selling your book for you make money. I didn’t do any of this for profit, but it does hurt seeing all your hard work, possibly years of effort, have a royalty of $0.87.

So, yeah, is IngramSpark worth it?

I don’t yet know what their reach will amount to. It’s a dream of mine to see my book on a bookstore shelf, but signing up with IGS does not guarantee you sales, it just guarantees you the best chance possible at reaching potential buyers. But at the moment, all it looks like to me is fees, a bad UI, cheap printing, arrogance from perceived superiority in the market, and a business built boldly in favor of its own profits.

Amazon’s a shady-ass corporation, but I’m going to have to say they’re the better bet. At the very least, for your first book when you don’t have an audience and if making a profit is important to you.

—

I did not try to use any other POD like Draft 2 Digital or Barnes & Noble Press, as I already have KDP and IGS is the best platform to integrate with KDP.

See here for the cost breakdown of my debut novel from draft to publication.

#writing #writing a book #writeblr #writing resources #writing tools #kdp #ingramspark #self publishing #publishing #buyer beware #Eternal Night of the Northern Sky

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